FAQs & Business Statement

FAQs

Business Statement

SZN Supply is an authentic online retail store that provides 100% authentic sneakers, clothing and accessories. The products will be exclusive and limited in stock, in which we intend to provide at competitive and affordable prices to fulfil customers’ expectations.

SZN Supply strives to build a reputation of being extremely reliable, trustworthy and to provide exceptional customer service. Our customers satisfaction is our top priority, and we ensure quality & quick communication through our media platforms. We will provide express shipping & will personally provide same day delivery to any local or within range purchases in the attempt to create the smoothest experience for our customers.

We are eager to start growing and building our relationships with all you hype beasts out there!

General Questions

Q: Are all your products authentic?
A: Yes, every single item listed is 100% authentic. All shoes are checked by the team at SZN SUPPLY to ensure authentication. Multiple authentication checks are conducted to ensure that customers only receive genuine and real products. If any is shoe is deemed inauthentic, a full refund will be provided to the customer.  

Q: Where is SZN SUPPLY located?
A: Currently SZN SUPPLY only operates online, however may open a physical store in the foreseeable future. We are located in Melbourne, Victoria, where we dispatch all orders from. We also provide same day delivery for all orders in Melbourne

Q: Which countries do you ship to?
A: We ship to Australia & New Zealand. 

Q: Which areas does same day delivery apply?
A: Same Day delivery applies to all Melbourne residents within 30km of our warehouse. For Same day delivery you will need to message us via instagram at szn.supply

Q: What currency are these prices set at?
A: By default, all prices are set in AUD (Australian Dollars) on our website.

Q: Are all items brand new?
A: Yes, all items stocked are brand new. 

Q: What are your contact details? 

A: email sznsupply@yahoo.com / Can also message us on 0422935000

For any further questions, feel free to message us on instagram at sznsupply!